Refund Policy
BillGutter is a proof-first bill review service, not a contingency savings service. This policy explains when billing issues may be reviewed and what users should expect.
Last updated: September 7, 2026
Users should see plan price, renewal timing, discount-code limits, cancellation path, and refund limits before relying on a paid subscription.
BillGutter subscriptions are billed through Stripe. Unless required by law or expressly stated in writing, paid subscription fees are not contingent on a specific savings result and are generally non-refundable after a billing period begins.
Users should be able to cancel through the billing portal or account billing page where available. Cancellation stops future renewal; access may continue through the paid period unless the account is terminated for misuse, fraud, legal risk, or nonpayment.
If a user believes there was a duplicate charge, wrong plan, checkout error, unauthorized transaction, or technical billing mistake, they should contact support promptly. BillGutter may issue a refund, credit, or correction after review.
Free trials, first-month-free codes, and limited discounts apply only to the eligible plan, dates, and account conditions shown at signup or checkout. A user is responsible for canceling before a paid renewal if they do not want the subscription to continue.
BillGutter gives proof-first guidance and verification workflows. A provider's refusal to lower a bill, waive a fee, cancel a service, correct a balance, or respond to a request does not automatically create a refund right.
Users should contact BillGutter first so billing concerns can be reviewed. Chargebacks, payment reversals, abuse, fraud, or policy violations may lead to account limits or termination where allowed by law.
Business details